FAQs
We have detailed below a list of questions we get asked frequently. If you have a question that isn't listed below please do not hesitate to contact us.
What times do you open?
Our Trade counter is open from:
Monday – Friday 08:30 am to 17:00 pm
We are closed Bank Holidays
Can you deliver?
We offer a same day delivery service by our own transport for all orders from stock and normally a next day service for all non stock orders, this will be subject to a cut off time. There is normally a charge for delivery, Please ask.
Do you have a minimum order charge?
I can't see listed what I need?
Not a problem, we are unable to list the 100’s of different lines of fasteners, give us a call and we may well have it in stock or can order it for you.
Can you deliver out of your area?
Not a problem we have carriers that can deliver any where throughout the UK & Europe. Please ask, we will be happy to quote.
Can you manufacture special orders ?
No we do not.
Can I open an account?
If you are an established business please give us a call and we can send an Account Application Form, Accounts are normally approved within 48 hours. Please ensure online enquiries are directed to
Yes, we work with some excellent Engineering companies that can make special items.
Question not answered?
If a question you want to ask is not listed above give us a call on...
01474 327 576
Or send us an email by going to the contact Us page and fill in your details in the box.